If I lived anywhere near civilization, THIS would be a problem. Thankfully I'm enjoying my fresh cup of French Roast coffee on my own this morning.
Will Starbucks really be better after their training today? Absolutely! There's nothing like getting everyone on the same page from the top down. Customers want a consistent product no matter what location they visit. Leaders know that vision "leaks" and re-communicating that vision and detailing the expectations is huge for any organization.
Where do you need to recast the vision?
Tuesday, February 26, 2008
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